Vietnam Visa FAQs - Visa Frequently Asked Questions

    1 . Can I use the SIM card immediately after purchase and How do I activate my Vietnam Travel SIM?

    Yes, you can use your Vietnam Travel SIM card immediately after purchase, and the activation process is straightforward and user-friendly. Here’s a detailed guide on how to activate your Vietnam Travel SIM and start using it right away: Activation Process For Travel SIM Card Turn off your mobile phone. If your phone has 2 SIMs with 2 waves, you can directly insert the travel SIM card to your phone and wait for the wave. Remove your existing SIM card and insert the Vietnam Travel SIM into the SIM card slot. Turn your phone back on. For Travel eSIM Receive Your eSIM Details: After purchasing, you will receive an email or a message containing a QR code, an activation code, or a link to download your eSIM profile. This information is crucial for the activation process. Scan the QR Code or Enter Details Manually: Use your phone’s camera to scan the QR code you received. If scanning is not an option, you may be provided with a manual entry option where you can enter the details such as the activation code provided by your eSIM provider. Download and Install the eSIM Profile: Follow the on-screen instructions to download and install the eSIM profile to your device. The installation process should only take a few minutes. Activate Your eSIM: Once the eSIM profile is installed, your phone will prompt you to activate the eSIM.
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    2 . What is a Vietnam Travel SIM and Where can I purchase it?

    A Vietnam Travel SIM is a prepaid SIM card specifically designed for tourists visiting Vietnam, offering affordable and convenient mobile connectivity throughout their stay. These SIM cards provide a range of services, including local calls, international calls, and, most importantly, mobile data, which is crucial for navigating, communicating, and accessing information while traveling. Benefits of a Vietnam Travel SIM: Cost-Effective: Travel SIMs are more economical compared to international roaming charges, offering competitive rates for calls, texts, and data. Convenience: These SIMs are easy to use, with no need for lengthy contracts or paperwork. They are prepaid, meaning you can control your spending and top up as needed. Connectivity: They ensure continuous internet access, which is essential for using maps, translation apps, and social media, as well as staying connected with family and friends. Local Number: Having a local Vietnamese number can be beneficial for booking services, contacting local businesses, and receiving calls from local contacts. Travelers can purchase Travel SIM at the airport; however, this way might cause some inconvenience that you need to find the SIM store to obtain one. Vietnam Immigration Services provide Travel e-SIM for travelers to integrate in your phone digitally. This way is faster and you don’t have to worry about where to find a Travel SIM Card in Vietnam. For more information, please continue reading about Vietnam Travel Sim.
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    3 . Do you offer pick-up services at airports?

    Vietnam Immigration Services does offer Pick-up service at the airport. What is Airport Pick-up service? Pickup services at Vietnam airports are designed to provide travelers with a seamless and stress-free arrival experience. These services are available at major airports, including Tan Son Nhat International Airport (SGN) in Ho Chi Minh City, Noi Bai International Airport (HAN) in Hanoi, and Da Nang International Airport (DAD). They cater to both domestic and international passengers, ensuring convenient and efficient transfers to various destinations. How can you use the Airport Pick-up service? Upon arrival, travelers can choose from a range of pickup options tailored to their needs and preferences. Standard taxi services are widely available and can be accessed directly from designated taxi stands outside the terminals. For a more personalized and luxurious experience, many passengers opt for private car services. These services often include a professional driver who meets passengers at the arrivals gate, assists with luggage, and provides a comfortable ride to their destination. In all cases, the goal of airport pickup services in Vietnam is to ensure that travelers experience a hassle-free arrival, providing them with peace of mind and a comfortable start to their journey in the country. For considering using this type of service, travelers please refer to the Vietnam Car Pick-up Services for more information.
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    4 . How does fast track work at the airport?

    Fast Track services at airports are designed to streamline your journey through various airport procedures, ensuring a quick and hassle-free experience. Here’s how it typically works:
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    5 . Is Airport Fast Track in Vietnam worth it?

    Airport Fast Track services in Vietnam provide travelers with an enhanced and accelerated travel experience at different points in the airport journey, usually during arrival, departure, or transit. It is intended to speed up and simplify the several procedures passengers must go through at the airport, including immigration, boarding, security screening, and check-in, ultimately saving them time and making their trip more convenient.
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    6 . How much is the airport fast track?

    The cost of the Vietnam Airport fast-track service is determined by several factors, such as the airport you will land at, and the type of service provided. For the latest pricing details of the airport fast-track, you should consult the Vietnam Immigration Services website. You can also visit our website to get a precise quote for the service tailored to your specific requirements and preferences. Registering an airport fast-track service is also straightforward on the Vietnam Immigration Services website.  Step 1: While applying for a Vietnam eVisa, choose the Airport Fast-Track Service and provide your flight number, full name, passport number, date of birth, nationality, departure time, and arrival time (GMT+7). Note: If your flight plans change, please inform us from 04 to 08 hours before landing. We are available 24/7 to assist you. Step 2: Upon arrival, our staff will be waiting for you at the "Landing Visa" gate with your name on a welcome board. Look around for them. If you don't see our staff, call our hotline at (+1) 917 397 7487 for immediate assistance. He/she will guide you to complete the immigration procedure and get your visa stamped. Our staff will also escort you to the luggage lounge and assist with carrying your belongings to the taxi. Step 3: Get your passport back with the Vietnam Visa stamped on it.
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    7 . What are the benefits of using Fast Track Service?

    Airport fast-track service offers significant benefits for travelers, especially those with tight schedules or elderly passengers: Time-saving immigration procedure: It saves your precious time by expediting the time-consuming immigration and customs procedures at airports. Instead of waiting in long queues, visitors are greeted by our dedicated representative who guides them through the immigration procedure. Our staff will help you submit the necessary paperwork so the immigration officer can stamp your visa. This time-saving feature is particularly advantageous for busy professionals, families with young children, or those with connecting flights to catch.  Belongings Assistance: In addition to our assistance in the immigration procedure, our staff will help you manage your belongings, deal with language barriers at the airport, and guide you to take the taxis. Although there is an additional cost for the Vietnam Airport fast-track service, the numerous benefits - including flexibility, efficiency, and significant time savings - make it a worthwhile investment for many discerning travelers.
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    8 . What is airport fast-track service for Vietnam visas?

    Vietnam, with its fast-growing tourism industry, has streamlined its visa procedure to accommodate the increasing influx of visitors. When using our visa service at Vietnam Immigration Services, travelers can opt for an airport fast-track service. This service is provided for travelers seeking expedited entry into the country. The fast-track service essentially involves designated personnel assisting travelers through the immigration and customs procedures at major airports in Vietnam, such as Tan Son Nhat International Airport (Ho Chi Minh City) and Noi Bai International Airport (Hanoi).  Upon arrival, travelers are met by our representative who will help them handle their immigration process, ensuring minimal wait times and hassle-free entry. This service is particularly advantageous for those with tight schedules, elderly passengers, or those simply seeking a seamless travel experience. By availing of this service, travelers can bypass the long queues commonly associated with immigration and commence their journey in Vietnam promptly. In a nutshell, the airport's fast-track service for Vietnam visas enhances the travel experience by providing efficiency, convenience, and peace of mind to visitors who arrive in the country.
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    9 . Can I exit Vietnam through any international airport or specific designated points?

    In Vietnam, you can exit the country through any international airport that offers customs and immigration facilities for departing passengers.
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    10 . Are there any restrictions on carrying certain items out of Vietnam?

    Yes, there are restrictions on carrying certain items out of Vietnam that travelers should be aware of to avoid legal issues or confiscation at customs checkpoints. Some of the key restrictions include:
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