Vietnam Visa FAQs - Visa Frequently Asked Questions

    1 . Vietnam Visa On Arrival | Vietnam Visa Online - How it Works ?

    2 mins video To make your trip to Vietnam easy and simple, the Vietnam Immigration Department has implemented a modern electronic system for processing your Vietnam visa (Vietnam business visa or Vietnam tourist visa) up...
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    2 . Download Form

    1. The form for applying Vietnam visa on arrival via email: If you don't want to apply online, you can provide us your passport details as the form at the attachment below to email [email protected] We will cont...
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    3 . How to settle the payment?

     Before settling payment, please note that you will be charged for service fee only, the fee for the arrangement of the Vietnam visa pre-approved letter for picking up your visa-upon-arrival at Vietnam airports. Onc...
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    4 . Legitimate Approval Letter & Visa procedures at Vietnam Airports

    VIETNAM VISA ON ARRIVAL Vietnam Visa is required for most foreigners to enter and exit Vietnam at one of 3 international airports: Hanoi/ Ho Chi Minh city & Da Nang. Travellers are advised to arrange Vietnam Visa be...
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    5 . How do I receive my visa approval letter?

    A colored scanned copy of the approval letter will be sent to you by email, so please make sure that you have provided us with the correct email address. Note: The approval letter is in PDF format. So please make sure y...
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    6 . Can I travel without the letter and get the visa when I arrive?

    No, you cannot. In order to board the plane, you must show the approval letter to the airlines. This letter is also compulsory in order for you to get the visa at the Vietnam airport. Therefore, we recommend that you le...
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    7 . How safe are my credit card details?

    For secure online payment, we use Secure Socket Layers (SSL) from Comodo Inc. At no time are your debit/credit card details transmitted unencrypted over the internet. For further information, please refer to our privacy ...
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    8 . What credit/debit cards are accepted for online payment?

    We currently accept both Debit/Credit cards (Visa & Master) for our online approval letter service. ...
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    9 . What if my passport has expired?

    To apply for a visa to Vietnam, your passport must have at least 6 month's validity. Therefore, if your passport is about to expire, please get a new one before applying for your visa in order to avoid unwanted problems ...
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    10 . How long does it take to complete the procedure at Vietnam airport?

    It normally takes 15 -30 minutes to complete the procedure at Vietnam airport. However it also depends on the traffic of passengers coming to Vietnam at that moment. To avoid wasting your time and get long line for gett...
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    11 . My credit card number is correct, but it is not accepted. Why?

    You may encounter one of these problems: The card expiration is incorrectly entered. You have reached your credit limit. There is a computer error. Visa Verified password / Master Secure Code incorr...
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    12 . What is service fee?

    You must have "Visa approval letter" in your hand for picking up your visa-upon-arrival at the airport in Vietnam. Unless you already have valid Vietnam visa stamped on your passport. You cannot enter for traveling aroun...
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    13 . What if my arrival airport changes?

    Be kindly informed that there will be no problem if you change your arrival airport. Since the visa approval letter works at three International Airports of Vietnam: Noi Bai International Airport in Hanoi Tan...
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    14 . Can I get visa to Vietnam upon arrival if I come to Vietnam by ship or land?

    We only support a Vietnam visa upon arrival by air. If you come to Vietnam by sea or road, please contact Vietnam Embassy where you're living for help.  ...
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    15 . How long in advance should I apply for a visa?

    Normally, you will receive the approval letter within 3 Working days.There is no time frame required to apply for a visa in advance. However we suggest you should apply at least 1 week in advance to avoid any hassle or ...
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