Vietnam Visa FAQs - Visa Frequently Asked Questions
231 . How to settle the payment?
Before settling payment, please note that you will be charged for service fee only, the fee for the arrangement of the Vietnam visa pre-approved letter for picking up your visa-upon-arrival at Vietnam airports. Once again, our fee is excluding of the stamping fee, which will be paid directly at the airport when you pick up your Vietnam visa. Please Click here to see our service fee.
We currently offer 3 methods of payment:
A. Settle the payment by credit card
It is the safest payment gateway by credit card. You can pay by using VisaCard, MasterCard. You will be required to provide your personal and credit card details.
If you still want us to help you get an India visa, you can forward the said email to select another method of payment.
B. Settle the payment via Paypal (www.Paypal.Com).
Paypal is the payment gateway by credit card, or by itself, because this is the most popular pocket payment now, and it is allowed many websites to accept online payments today. This payment gateway accepted Credit/Debit card like Visa Card, Master Card, American Express, Dinner Club and many more.
With this case, you can get approved to proceed the visa right after you fill the secure form for visa because it was built right on the website so it is recommended to use, since Paypal always protect consumers. You can request refunds if they provide no services as required.
Note: You could opt for the money to be delivered in USD.
C. Settle the payment via bank transfer Standard Chartered Bank (Hong Kong) Limited
This is the ultimate way to pay for the visa fees. But it is a bit complicated for those who do not know how to use online banking. And often the transfer of this money, will last longer than the above manner. It is also costly for the transfer money.
After getting the payment request details from us, you can go wire the money from your bank account to our Bank account. And please inform us by email, together with bank transfer receipts so that we can proceed the visa for you on time, avoid losing precious time of your report.
*Currency Conversion
We use USD (US Dollar) as list price for all our services.
Complying with Government requirement, the price of services and products must be converted into HKD (Hongkong Dollar) for any payment by Credit Card Method and SGD (Singapore Dollar) for any payment by Credit Card by Paypal Method.
For transactions involving a currency conversion, rates are derived from the mid-market rate, which is the mid-point between the "buy" and "sell" rates from global currency markets (exchange rate fixed at 1USD = 7.78 HKD and 1USD = 1.3 SGD). Reference mid-market rate at: https://finance.yahoo.com/currency-converter/#from=USD;to=HKD;amt=1 andhttps://finance.yahoo.com/currency-converter/#from=USD;to=SGD;amt=1.
These amount may differ due to currency convert with your local currency. Credit card statement might appear HKD (HongKong Dollar) or SGD (Singapore Dollar) depend on payment method you selected.
This term only apply for Credit Card payment option only, not for other options like Paypal account or Wire Transfer/Tele-Transfer.
Notes:
Once your service fee is well received, we will process your eVisa which will be ready at our website after 4 business hours (urgent service) or 2-3 business days (normal service).
The fee you pay for us is the fee used to process your eVisa and get stamping fee at the airport. See the visa fees for further details.
If there is any error payment and for more information about how to get the visa to Vietnam. Please contact us via email or Hotline. We always support you 24/7
Saving you time & money is our first priority.
Best regards,
VietnamVisaCo.com
232 . Legitimate eVisa & Visa procedures at Vietnam Airports
VIETNAM eVisa
Vietnam Visa is required for most foreigners to enter and exit Vietnam at one of 3 international airports: Hanoi/ Ho Chi Minh city & Da Nang. Travellers are advised to arrange Vietnam Visa before their departure by applying online for eVisa first, receive eVisa by email, then get Visa Stamped on their passports at Vietnam Airports upon arrival.
This is called: VIETNAM eVisa.
Following is Circular No.190/2012/TT-BTC dated November 09, 2012 of the Ministry of Finance (Vietnam Government) stipulating the regime on collection, remittance, management and use of fees at Vietnam international airports upon arrival:
THE MINISTRY OF FINANCE
--------
No. 190/2012/TT-BTC
SOCIALIST REPUBLIC OF VIET NAM
Independence - Freedom - Happiness
----------
Hanoi, November 09, 2012
CIRCULAR
AMENDING AND SUPPLEMENTING THE CIRCULAR NO.66/2009/TT-BTC, OF MARCH 30, 2009 OF THE MINISTRY OF FINANCE STIPULATING THE REGIME ON COLLECTION, REMITTANCE, MANAGEMENT AND USE OF FEES ON PASSPORTS, VISAS AND PAPERS ON ENTRY, EXIT, TRANSIT AND RESIDENCE IN VIETNAM
Pursuant to the Ordinance on Charges and Fees No.38/2001/PL-UBTVQH of August 28, 2001, the Government's Decree No. 57/2002/ND-CP of June 3, 2002, and Decree No. 24/2006/ND-CP of March 06, 2006, amending and supplementing a number of articles of the Government's Decree No. 57/2002/ND-CP;
Pursuant to the Government's Decree No. 136/2007/ND-CP of August 17, 2007, on entry and exit of Vietnamese citizens
Pursuant to the Government's Decree No. 118/2008/ND-CP of November 27, 2008, defining the functions, tasks, powers and organizational structure of the Ministry of Finance;
At the proposal of Director of the Tax Policy Department;
The Minister of Finance promulgates Circular amending and supplementing the Circular No.66/2009/TT-BTC, of March 30, 2009 of the Ministry of Finance stipulating the regime on collection, remittance, management and use of fees on passports, visas and papers on entry, exit, transit and residence in Vietnam as follows:
Article 1.
To amend and supplement clause 1, clause 2, clause 4 and clause 6 section II of Annex on table of fees on passports, visas and papers on entry, exit, transit and residence in Vietnam promulgated together with the Circular No.66/2009/TT-BTC, March 30, 2009 of the Ministry of Finance with clause 1, clause 2, clause 3, clause 4 as follows:
No.
Type of fees
Fee rate
1
Single-entry visas
USD 45
2
Multiple-entry visas
a)
Valid for less than 01 month
USD 65
b)
Valid for less than 06 months
USD 95
c)
Valid for 6 months or more
USD 135
3
Transfer of validity of visas or temporary residence from expired passports to new passports
USD 15
4
Temporary residence cards:
a)
Valid for up to 1 year
USD 80
b)
Valid for between over 1 year and 2 years
USD 100
c)
Valid for between over 2 year and 3 years
USD 120
Article 2.
1. This Circular takes effect on January 01, 2013.
2. The other content relating to fees on passports, visas and papers on entry, exit, transit and residence in Vietnam not mentioned in this Circular shall be implemented under provisions in the Circular No.66/2009/TT-BTC, of March 30, 2009 of the Ministry of Finance stipulating the regime on collection, remittance, management and use of fees on passports, visas and papers on entry, exit, transit and residence in Vietnam.
3. Organizations, individuals subject to pay fees and relevant agencies shall implement this Circular. In the course of implementation, any arising problems should be reported to the Ministry of Finance for consideration and settlement.
FOR THE MINISTER OF FINANCE
VICE MINISTER
Vu Thi Mai
233 . How do I receive my Vietnam eVisa?
A colored scanned copy of eVisa will be sent to you by email, so please make sure that you have provided us with the correct email address.
Note: eVisa is in PDF format. So please make sure you have the latest version of Adobe Acrobat reader in order to open the file.
234 . Can I travel without eVisa and get the visa when I arrive?
No, you cannot. In order to board the plane, you must show eVisa to the airlines. This letter is also compulsory in order for you to get the visa at the Vietnam airport.
Therefore, we recommend that you leave plenty of time to apply for the visa to avoid having to delay or change your flight.
235 . How safe are my credit card details?
For secure online payment, we use Secure Socket Layers (SSL) from Comodo Inc. At no time are your debit/credit card details transmitted unencrypted over the internet. For further information, please refer to our privacy statement.
236 . What credit/debit cards are accepted for online payment?
We currently accept both Debit/Credit cards (Visa & Master) for our online eVisa service.
237 . What happens if my passport has expired?
To apply for a visa to Vietnam, your passport must have at least 6 month's validity. Therefore, if your passport is about to expire, please get a new one before applying for your visa in order to avoid unwanted problems at the airport.
238 . How Long To Complete The Procedure At Vietnam Airport?
To avoid wasting your time and get long line for getting visa stamp, we suggest you should choose our airport fast track services. Our staff will prepare fill your information in the application for entry and exit Vietnam ready and process all of procedure for you to get visa stamped the fastest way at the airport with the airport fast track service.
239 . My credit card number is correct, but it is not accepted. Why?
There could be several reasons why your credit card is not accepted for your Vietnam visa application, even if the card number is correct.
240 . What Is Vietnam Visa Service Fee?
You must have "eVisa" in your hand for picking up your visa-upon-arrival at the airport in Vietnam. Unless you already have valid Vietnam visa stamped on your passport. You cannot enter for traveling around Vietnam and will be forced to fly back your country of origin if you do not have the pre-approved letter for picking up your visa to Vietnam at the airport.
Vietnamese travel agents and companies who could help you arrange the pre-approved letter for picking up your visa-upon-arrival to Vietnam at the airport. "Service fee" as you may also see in the Service fee column is the fee that you must pay for arranging the "eVisa" for picking up your visa-upon-arrival at any Vietnam airport by us.
Please note that the service fee does not cover the stamping fee, which will be paid in USD or VND cash directly at the airport when you pick up your Vietnam visa. In our case, we only require our clients to pay for our service if and thus, the term we call "Service Fee."
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