Vietnam Visa FAQs - Visa Frequently Asked Questions

    131 . Legitimate Approval Letter & Visa procedures at Vietnam Airports

    VIETNAM VISA ON ARRIVAL Vietnam Visa is required for most foreigners to enter and exit Vietnam at one of 3 international airports: Hanoi/ Ho Chi Minh city & Da Nang. Travellers are advised to arrange Vietnam Visa before their departure by applying online for the Approval Letter first, receive the letter by email, then get Visa Stamped on their passports at Vietnam Airports upon arrival. This is called: VIETNAM VISA ON ARRIVAL. Following is Circular No.190/2012/TT-BTC dated November 09, 2012 of the Ministry of Finance (Vietnam Government) stipulating the regime on collection, remittance, management and use of fees at Vietnam international airports upon arrival: THE MINISTRY OF FINANCE -------- No. 190/2012/TT-BTC SOCIALIST REPUBLIC OF VIET NAM Independence - Freedom - Happiness ---------- Hanoi, November 09, 2012 CIRCULAR   AMENDING AND SUPPLEMENTING THE CIRCULAR NO.66/2009/TT-BTC, OF MARCH 30, 2009 OF THE MINISTRY OF FINANCE STIPULATING THE REGIME ON COLLECTION, REMITTANCE, MANAGEMENT AND USE OF FEES ON PASSPORTS, VISAS AND PAPERS ON ENTRY, EXIT, TRANSIT AND RESIDENCE IN VIETNAM   Pursuant to the Ordinance on Charges and Fees No.38/2001/PL-UBTVQH of August 28, 2001, the Government's Decree No. 57/2002/ND-CP of June 3, 2002, and Decree No. 24/2006/ND-CP of March 06, 2006, amending and supplementing a number of articles of the Government's Decree No. 57/2002/ND-CP;   Pursuant to the Government's Decree No. 136/2007/ND-CP of August 17, 2007, on entry and exit of Vietnamese citizens Pursuant to the Government's Decree No. 118/2008/ND-CP of November 27, 2008, defining the functions, tasks, powers and organizational structure of the Ministry of Finance;   At the proposal of Director of the Tax Policy Department;   The Minister of Finance promulgates Circular amending and supplementing the Circular No.66/2009/TT-BTC, of March 30, 2009 of the Ministry of Finance stipulating the regime on collection, remittance, management and use of fees on passports, visas and papers on entry, exit, transit and residence in Vietnam as follows:   Article 1. To amend and supplement clause 1, clause 2, clause 4 and clause 6 section II of Annex on table of fees on passports, visas and papers on entry, exit, transit and residence in Vietnam promulgated together with the Circular No.66/2009/TT-BTC, March 30, 2009 of the Ministry of Finance with clause 1, clause 2, clause 3, clause 4 as follows:     No.       Type of fees       Fee rate   1  Single-entry visas USD 45 2 Multiple-entry visas   a) Valid for less than 01 month USD 65 b) Valid for less than 06 months USD 95 c) Valid for 6 months or more USD 135 3 Transfer of validity of visas or temporary residence from expired passports to new passports USD 15 4 Temporary residence cards:   a) Valid for up to 1 year USD 80 b) Valid for between over 1 year and 2 years USD 100 c) Valid for between over 2 year and 3 years USD 120   Article 2. 1. This Circular takes effect on January 01, 2013. 2. The other content relating to fees on passports, visas and papers on entry, exit, transit and residence in Vietnam not mentioned in this Circular shall be implemented under provisions in the Circular No.66/2009/TT-BTC, of March 30, 2009 of the Ministry of Finance stipulating the regime on collection, remittance, management and use of fees on passports, visas and papers on entry, exit, transit and residence in Vietnam. 3. Organizations, individuals subject to pay fees and relevant agencies shall implement this Circular.  In the course of implementation, any arising problems should be reported to the Ministry of Finance for consideration and settlement.      FOR THE MINISTER OF FINANCE VICE MINISTER Vu Thi Mai
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    132 . How do I receive my Vietnam visa approval letter?

    A colored scanned copy of the approval letter will be sent to you by email, so please make sure that you have provided us with the correct email address. Note: The approval letter is in PDF format. So please make sure you have the latest version of Adobe Acrobat reader in order to open the file.
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    133 . Can I travel without the letter and get the visa when I arrive?

    No, you cannot. In order to board the plane, you must show the approval letter to the airlines. This letter is also compulsory in order for you to get the visa at the Vietnam airport. Therefore, we recommend that you leave plenty of time to apply for the visa to avoid having to delay or change your flight.
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    134 . How safe are my credit card details?

    For secure online payment, we use Secure Socket Layers (SSL) from Comodo Inc. At no time are your debit/credit card details transmitted unencrypted over the internet. For further information, please refer to our privacy statement.
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    135 . What credit/debit cards are accepted for online payment?

    We currently accept both Debit/Credit cards (Visa & Master) for our online approval letter service.
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    136 . What happens if my passport has expired?

    To apply for a visa to Vietnam, your passport must have at least 6 month's validity. Therefore, if your passport is about to expire, please get a new one before applying for your visa in order to avoid unwanted problems at the airport.
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    137 . How Long To Complete The Procedure At Vietnam Airport?

    To avoid wasting your time and get long line for getting visa stamp, we suggest you should choose our airport fast track services. Our staff will prepare fill your information in the application for entry and exit Vietnam ready and process all of procedure for you to get visa stamped the fastest way at the airport with the airport fast track service.
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    138 . My credit card number is correct, but it is not accepted. Why?

    There could be several reasons why your credit card is not accepted for your Vietnam visa application, even if the card number is correct.
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    139 . What Is Vietnam Visa Service Fee?

    You must have "Visa approval letter" in your hand for picking up your visa-upon-arrival at the airport in Vietnam. Unless you already have valid Vietnam visa stamped on your passport. You cannot enter for traveling around Vietnam and will be forced to fly back your country of origin if you do not have the pre-approved letter for picking up your visa to Vietnam at the airport. Vietnamese travel agents and companies who could help you arrange the pre-approved letter for picking up your visa-upon-arrival to Vietnam at the airport. "Service fee" as you may also see in the Service fee column is the fee that you must pay for arranging the "Visa approval letter" for picking up your visa-upon-arrival at any Vietnam airport by us. Please note that the service fee does not cover the stamping fee, which will be paid in USD or VND cash directly at the airport when you pick up your Vietnam visa. In our case, we only require our clients to pay for our service if and thus, the term we call "Service Fee."
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    140 . What if my arrival airport changes?

    Be kindly informed that there will be no problem if you change your arrival airport. Since the visa approval letter works at three International Airports of Vietnam. You still get the visa stamped onto your passport at any of these three airport regardless of which you put in your visa application.
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