Home Arrow FAQ Arrow I don't speak Vietnamese, can I get assistance at the airport?

I don't speak Vietnamese, can I get assistance at the airport?

Yes. You can certainly get assistance and guidance upon arrival at the airport, even if you don't speak Vietnamese. With our airport fast-track service, you will receive immediate support upon landing at any major airport in Vietnam. As soon as you arrive at the airport, let’s take a look around at the “Landing visa” gate, and you will see our staff with your name on the welcome board waiting for you. He (or she) will assist you in submitting all the required documents and have your visa stamped by the Immigration Officer. This eliminates the need for travelers to stand in a long line, wait for their visas to be stamped, and take their luggage. 

You can also require assistance at the immigration counters since officers are generally trained to handle non-Vietnamese speakers and can assist you with the immigration process. Additionally, the help desk center at the airport has staff members who are fluent in English and are readily available to answer any queries you may have. These professionals can help with directions, transportation options, and general airport procedures.

If you require further assistance or have special needs, it is advisable to contact your airline in advance. Many airports offer additional services for passengers with disabilities or specific requirements. They can make the necessary arrangements to ensure a smooth arrival and departure process by notifying them beforehand.

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